x99900 Terms and Conditions
Please read these terms carefully before using the x99900 platform. All rules regarding account registration, bonuses, payments, and responsible gaming are described in detail here.
Introduction and Definitions
1.1 Introduction
x99900 is an online gaming platform that provides slot games, cricket betting, live casino, and other gaming services for players in Bangladesh. These terms and conditions ("Terms") form a binding agreement between x99900 and the user. By accessing the platform or creating an account, you fully accept these Terms.
1.2 Definitions
- "Platform" — The x99900 website, mobile site, and all related services.
- "User" or "Player" — Any person who has created an account on x99900 or is using the platform.
- "Account" — A user's personal registered account on the platform.
- "Bonus" — Any promotional funds, free spins, or benefits provided by x99900.
- "Wagering Requirement" — The obligation to wager a specified amount before becoming eligible to withdraw a bonus.
- "Taka" or "৳" — Bangladeshi Taka (BDT).
1.3 Scope of Terms
These Terms apply to all products and services on the platform. Separate terms may exist for specific games or promotions; however, these must be read in conjunction with these main Terms. In case of conflict, these main Terms will prevail.
Account Registration and Eligibility
2.1 Age Limit and Legal Eligibility
To open an account and play on x99900, you must be at least 21 years old. This platform is for those aged 21 and above only. Providing a false age during account registration is a serious violation and may result in account suspension or termination.
2.2 Registration Process
Each user may open only one account. During registration you must provide accurate and complete information, including:
- Full name (as per national ID or passport)
- Correct date of birth
- Active mobile number or email address
- Details of your preferred payment method
Providing incorrect or false information may hinder account verification and result in blocked withdrawals.
2.3 Account Security
It is your responsibility to keep your account login details (username and password) confidential. Allowing any third party to use your account is strictly prohibited. If you suspect any unauthorized access to your account, contact us immediately. x99900 will not be liable for any loss resulting from failure to maintain account security.
2.4 KYC Verification
x99900 may conduct identity verification (KYC — Know Your Customer) at any time. This may include a request to submit a national ID, passport, or other government-issued documents. Withdrawal privileges may be restricted until KYC is completed.
Deposit and Withdrawal Policy
3.1 Deposit Terms
- Minimum deposit amount: ৳500 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits are accepted in Bangladeshi Taka (BDT) only.
- A successful deposit will be credited to your account immediately.
- Deposits from third-party accounts are prohibited; the account used to deposit and the x99900 account must belong to the same person.
3.2 Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals are generally processed within 10 to 45 minutes.
- Large withdrawals may be delayed if KYC verification has not been completed.
- x99900 may request verification information before processing a withdrawal request.
3.3 Fraud Prevention
If suspicious transactions, money laundering, or any form of fraud is suspected, x99900 may suspend the account without prior notice and inform the relevant authorities. Funds obtained through criminal activity will not be permitted for withdrawal.
Bonus and Promotion Terms
4.1 Welcome Bonus
x99900 offers new players a 100% first deposit bonus of up to ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus for a total balance of ৳2,000; or a deposit of ৳18,000 adds the maximum ৳8,000 bonus for a total balance of ৳26,000.
4.2 Wagering Requirements
A 20x wagering requirement must be met before the welcome bonus can be withdrawn. Example: receiving a ৳1,000 bonus requires a total of ৳20,000 in wagers to become eligible for withdrawal. The following applies:
- Specific game categories contribute toward meeting the wagering requirement; live table games may not contribute in full.
- Bonus funds must be used within 30 days of the bonus being credited.
- Unused bonuses will be forfeited upon expiry.
- Claiming bonuses through multiple accounts is prohibited and subject to penalty.
4.3 VIP Cashback
The x99900 VIP program has four tiers, each offering a weekly cashback:
- Bronze — up to 0.2% cashback per week.
- Silver — up to 0.4% cashback per week.
- Gold — up to 0.6% cashback per week.
- Platinum — up to 0.8% cashback per week.
Regular and active use of the platform is required to advance to higher tiers. x99900 reserves the right to change the VIP program terms at any time.
4.4 General Promotion Terms
- Each promotion may have separate terms that will be stated on the promotion page.
- x99900 reserves the right to modify or cancel any promotion.
- If misuse of a promotion is suspected, the account in question will be reviewed.
- Bonuses are non-transferable and cannot be converted to cash (before wagering is completed).
Gaming Rules and Fair Play
5.1 Fair Play Policy
x99900 is committed to ensuring fair play. All our games are operated using verified random number generator (RNG) technology. If any user attempts to gain an advantage through programming tools, bots, automated software, or any other technical means, that account will be permanently terminated.
5.2 Collusion and Cheating
Collusion among multiple players, creating fake accounts, or manipulating game outcomes is strictly prohibited. If such activity is detected, all related accounts will be closed, balances will be forfeited, and legal action may be taken.
5.3 Technical Errors
x99900 is not obligated to provide compensation for any situation arising from server outages, network issues, or game engine technical faults, though reasonable efforts will be made to assist in justified circumstances. x99900 reserves the right to void erroneous payouts resulting from technical errors.
Privacy and Data Protection
6.1 Data Collection and Use
x99900 collects, stores, and processes users' personal data solely for the purposes of operating the service, ensuring security, and fulfilling legal obligations. For more details, please read our Privacy Policy.
6.2 SSL Encryption
All transactions and personal data on the platform are protected by SSL encryption. Regular security reviews are conducted to maintain server security.
6.3 Sharing Data with Third Parties
User data is not sold to any third party. However, data may need to be provided to authorities under legal obligations or to assist with an investigation. Necessary data is shared with payment service providers such as bKash, Nagad, and Rocket for payment processing.
Responsible Gaming
7.1 Responsible Gaming Commitment
x99900 believes that online gaming is a form of entertainment and should never be the cause of financial problems. We encourage players to game responsibly. For detailed support, please visit our Responsible Gaming page.
7.2 Self-Exclusion and Limit Setting
Players can contact our support team to set their own deposit limits, loss limits, or temporary breaks. If you feel you are having difficulty controlling your gaming, please contact us via 24/7 live chat or at [email protected].
7.3 Protection of Minors
Use of the platform by anyone under 21 is strictly prohibited. Parents and guardians should use parental control tools on their devices to prevent minors from accessing platforms of this nature.
Limitation of Liability and Dispute Resolution
8.1 Limitation of Liability
x99900 will not be liable in the following cases:
- Loss of a game or session termination due to internet disconnection.
- Account information being compromised due to the user's own negligence.
- Delays or failures in third-party payment services.
- Service suspension due to changes in applicable laws and regulations.
8.2 Dispute Resolution Process
For any dispute or complaint, please first contact our support team via 24/7 live chat or at [email protected]. We take all complaints seriously and will work to resolve them as quickly as possible. Live chat support is available in Bengali.
8.3 Right to Close Accounts
x99900 reserves the right to suspend or permanently close any account without prior notice for the following reasons:
- Violation of any provision of these Terms.
- Fraudulent or deceptive activity.
- Providing a false identity or information.
- Bonus abuse or attempts to exploit the system.
- Operating an account on behalf of a minor.
Changes to Terms and Contact
9.1 Right to Amend Terms
x99900 reserves the right to change, amend, or update these Terms at any time. Updated terms will take effect as soon as they are published on the platform. Users are encouraged to check this page regularly. Notification of major changes may be provided via email or through the platform.
9.2 Applicable Law
These Terms are governed by applicable international law and cybersecurity regulations. x99900 is committed to operating as a safe and reliable platform.
9.3 Contact Us
If you have any questions or comments about these terms, please contact us:
- 24/7 Live Chat — Support available in Bengali.
- Email: [email protected]